
Murphi Offers 2 Care Coordination Modules
- Employee Module : Enhance employee engagement
- Patient Module : Engagement Module Enhance Care Coordination & VBC
Care Coordination
Practice & Patients can message back & forth
Scheduling, Reminders, Confirmations
Share patient records, advise, guidance
Broadcast information & updates
Send audio files, video links for video calls
Send invoices and payment links
Upload patient chats to EMR notes


Module 1: Enhance Employee Engagement
Send & receive messages between.. Physicians, Nurse Practitioners (NPs), Physician Assistants (PAs), Registered Nurses (RNs), Medical Assistants (MAs), Receptionists, Billing Specialists, Practice managers & admin staff.
Inter-disciplinary care
Message inter-disciplinary professionals – Therapists, Dieticians, Caregivers, Social Workers, Technicians etc.


Save, Secure & Own Business Data
Admin downloads the App from playstore
Admin creates business account & invites employees
Employees join & message each other
Employee who leaves
Loses access to business account & And data on mobile is wiped clean


Authentication
Any user can login only after inputing 4 digit access code received via text.
Send, Share & Forward


Broadcast to Employees

Make a group & send messages. Users can see only their respective messages & respond to the broadcaster only.


Web based messaging
Send Messages and Texts to employees & customers from desktop
Read Receipts


Secure Messaging
All transactions are saved in Murphi & not on user’s mobile device
Module 2 Enhance Patient Engagement
Practice can send & receive Messages and Texts securely with patients


User Portal Low Adoption
18% patients used patient portals to fill out required forms.
17% urgent care patients used patient portals to schedule an appointment
With Murphi - patients can simply message / text the practice.
Invite user to download Murphi
Downloaded - message them securely.
Not downloaded - continue texting.


User downloaded Murphi
Practice & patients securely exchange messages
All transactions are saved in Murphi
User not downloaded Murphi
Blue to Text to Blue (B2TxT2B)
All transactions are saved in Murphi


User Messaging / Texting
Blue to Text to Blue (B2TxT2B) All transactions are saved in Murphi
User Consent, Opt-In & Opt-Out to receive texts
Murphi seeks patient consent for receiving text messages when the first message is sent


Broadcast to user - send messages / texts
Scheduling Appointments - Cut phone calls by 90%.
Practice & patient exchange messages to schedule. No more phone-tag or voice mail to reduce no shows.


Front office can send User Medical Form via message / Text
Hi Mary,
Your appointment is confirmed for for 04/11 @ 9.30am EST. Please click on the link below & fill the patient medical form.
Look forward to seeing you.
www.dallasphysians.com/Mary-84053
Thank you & best wishes,
Dallas Physician Practice
User - Physician video calling link
Hi Christine,
Hope you are well. Please click on this link to get started on video call on 03/23 @ 9am EST.
Look forward to seeing you.
www.murphi.ai/dallasphy/videocall/asdfgiote
Best wishes,
Dallas Physician Practice


Automate Payment Reminders
Hi Bob,
Hope you are well. This is a gentle reminder to pay balance $40. Here is the link to make the payment –
Look forward to seeing you.
www.stripe.com/dallasphy/bob-789
For more details, you can visit patient portal.
Thank you & best wishes,
Dallas Physician Practice
Automate Appointment Scheduling (Customized Chatbots)
Patient chooses date & time & texts request for appointment
Provider confirms appointment & patient receives confirmation text
Provider sends text reminder 48 hours before appointment


Front office / Family office can respond to user queries (optional)
John – My patient record is J-458913. Discharged on 03/12. Still have knee pain. Could you please check with Dr Rudy?
Cathy – I checked with Dr Rudy. His advise is to continue medication & physiotherapy. But if you feel the need to see him, please schedule a visit.


Maintain audit trail
Practice Admin can download data for one, few or all users – date-wise
User not downloaded Murphi
which user performs what actions)


Integrate with existing software
EHR / EMR
Practice Management Systems
Org. Directory to add, delete & edit users
Security related functionality
End to End Encrypted (256 bit AES)
Protects information
Maintain confidentiality
Ensure Compliance
Provides audit trail
Authenticates users
No additional hardware required


Never lose data
Mobile device changed, lost or damaged?
Simply login with new device & access data.