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AI Module · Referral to NOA

From referral to NOA — in hours, not days.

Murphi reads every referral — fax, e-referral, portal or PDF — verifies eligibility, creates the intake in your EHR and files the NOA or NOE on time.

✓Referrals read in minutes✓Eligibility checked up front✓NOA & NOE within 5 days
✓7 minreferral → accepted
REFERRALS IN · ANY CHANNELSaturday · 8:02 PM
FAX · REFERRALR. Brown MDFAX · REFERRALR. Brown MDFAX · REFERRALR. Brown MD4Fax · Riverside Hospital · 12 pge-Referral · Mercy discharge portalPortal · Oak Grove SNFEmail PDF · Dr. Brown’s office
READ · VERIFIED · SCORED
MURPHI AI · WORKING7 min · not 4 hrs
Read12 pages✓Verify5 checks✓ScoreFit 88✓Intake38 fields✓
READY IN YOUR EHR
EJEmily Johnson · 78 · CHFRiverside Hospital · Medicare A✓ Accepted
ELIGIBLEMedicare A ✓CHARTCreated in EHRSOCMon 9/29 · 9 AM
1OF 5NOA ready · 4 days leftFinish in Murphi or your EHROpen✓ Filed

EHR retrieval and write-back occur only where permitted by your organization and the respective EHR, with appropriate approvals.

Built to healthcare standards✓HIPAA Compliant✓SOC 2 Type II✓ISO 27001✓FHIR · HL7✓End-to-end encrypted
< 15 minReferral to intake —
not hours of data entry
100%NOAs & NOEs tracked
to the 5-day deadline
MoreReferrals accepted,
fewer lost to delays
24×7Intake coverage —
nights and weekends
REFERRAL DASHBOARD

See every referral, from every source, at a glance.

Channels, conversion, decline reasons and top referral sources — live, so you know where growth is coming from.

Referral dashboard · Sunrise Home Health & Hospice · SeptemberLive
REFERRALS186this month
ACCEPTED14276% conversion
DECLINED31reasons logged
PENDING13awaiting orders
TIME TO DECIDE11 minwas 4.2 hrs
HOURS SAVED212intake staff time
REFERRALS BY CHANNEL
Fax48%e-Referral27%Portal15%Email PDF10%
TOP REFERRAL SOURCES
Riverside Hospital38 refs84%
Dr. Robert Brown22 refs91%
Oak Grove SNF17 refs71%
Mercy Health System14 refs79%
Acceptance rate by source
WEEKLY · RECEIVED VS ACCEPTEDReceivedAccepted
Wk 1Wk 2Wk 3Wk 4
WHY REFERRALS WERE DECLINED
Out of service area11
No skilled need8
Staffing unavailable7
Payer not accepted5
→ 7 lost to staffing: add PT coverage in 30305
THE WORKFLOW

From the first fax to a filed NOA.

Murphi does the reading, checking and preparing. When the NOA is due, you get a notification — and finish it wherever your team works.

Referral inNOA due · day 1 of 5
STEP 01Referral arrivesAny channel, 24×7
Fax · Riverside8:02 PM
STEP 02Murphi reads itKey details extracted
PatientDx I50.32SN · PTDr. BrownMedicare A
STEP 03Checks runBefore you decide
Eligibility✓Open episode✓Homebound✓F2F · orders1 req.
STEP 04You decideFit score + one click
88Accept✓ Accepted
STEP 05Intake & SOCChart created, visit booked
SWSOC · Mon 9 AMBooked
STEP 06NOA notificationCountdown starts
Day 1 of 5NOA draft ready
THEN FINISH THE NOA WHEREVER YOU WORK
Finish in MurphiWhere configured for your agencyConfigurable
NOA · Emily J. · pre-filled & checkedSubmit✓ Accepted
✓One click from the notification, tracked to acceptance
Finish in your EHRYour existing submission workflowAlways
Open Emily J. in your EHR · details readyDay 1 of 5
✓Murphi keeps tracking the 5-day deadline either way
HOW IT WORKS

Every referral, from inbox to NOA — automatically.

For home health and hospice — AI does the reading, checking and filing; your intake team makes the decisions.

REFERRAL INTAKE

Every referral, read in minutes.

Fax, e-referral, portal or emailed PDF — Murphi reads each referral packet and extracts patient, diagnosis, orders, physician and payer details. No retyping.

✓Fax, e-referral, portal and PDF✓Demographics, diagnoses, orders and payer✓Every field linked to its source page
Referral inbox · Sunrise Home Health
Faxe-ReferralPortalEmail PDF4 new tonight
FAX · 09/27 20:02p.1 / 12HOME HEALTH REFERRALPatient: Emily Johnson1DOB: 03/14/1948 · FDx: CHF, diastolic2Orders: SN, PT eval & treat3Physician: Dr. Robert Brown4Ins: Medicare A5R. Brown MD
EXTRACTED · SOURCE-LINKED
1PATIENTEmily Johnson · 78 F
2PRIMARY DXI50.32 · Diastolic HF
3SERVICESSN · PT
4REFERRING MDDr. Robert Brown
5PAYERMedicare A · verified
✓38 fields extracted · 0 retyped12 pages read in 2 min
✓Received Saturday 8:02 PMProcessed in 3 min — no one on call
ELIGIBILITY & AUTHORIZATION

Eligibility, F2F and orders checked — before you decide.

Medicare eligibility, open episodes, homebound status, face-to-face and orders are checked up front — missing items are requested automatically.

✓Medicare and payer eligibility✓Open-episode and homebound checks✓F2F and orders requested automatically
Eligibility & authorization · Emily Johnson5 checks · 40 sec
Medicare eligibilityPart A active · MBI verifiedChecking…✓ Verified
Open episodeNo other HHA episode on fileChecking…✓ Clear
Homebound statusWalker · taxing effort to leaveChecking…✓ Supported
Face-to-faceEncounter 9/18 · within 30 daysChecking…✓ On file
Physician ordersSignature missing on page 4Checking…! Missing
Orders sent to Dr. Brown for e-signatureAuto-requested by fax & e-sign · 8:06 PMRequest✓ Sent
✓Ready to accept4 of 5 passed · 1 requested
ACCEPT WITH CONFIDENCE

Know which referrals to take.

Each referral is scored on clinical fit, staffing coverage, payer and episode estimate — so you accept faster and lose fewer referrals to delays.

✓Clinical fit and staffing in the patient’s ZIP✓Payer and PDGM episode estimate✓Decide in minutes, not hours
Referral decision · Emily JohnsonRespond within 2 hrs
88FITStrong fit — recommend acceptCHF · skilled need clear · Medicare A
STAFFING NEAR ZIP 30305
SWSarah W., RN2.1 mi · open Mon 9 AMDWDavid W., PT3.4 mi · open Tue
EPISODE ESTIMATE$2,34030-day period · MMTA-CardiacEarly timing · institutional
DeclineAccept referral✓ Accepted · SOC 9/29
✓Riverside Hospital notifiedAccepted in 11 min · SOC booked
NOA & NOE ON TIME

Never miss the 5-day window.

Now submit home health NOAs and hospice NOEs on time — with deadline tracking and reminders for every patient in the notification panel.

✓Home health NOA and hospice NOE✓5-day deadline tracked per patient✓Late-filing penalties avoided
NOA & NOE tracker0 late · $0 penalties
5-DAY WINDOW · JENNIFER B. · HOSPICE NOE
Day 1Day 2Day 3Day 4TodayDay 5
THIS WEEK
Emily J.HH NOA · SOC 9/29Accepted
David W.HH NOA · SOC 9/27Submitted
James S.Hospice NOE · 9/25Accepted
2Notifications
NOE due tomorrow · Jennifer B.Election 9/26 · draft ready for reviewSubmit NOE✓ Submitted · day 4 of 5
David W. · NOA accepted by CMS
✓Every NOA and NOE inside the 5-day windowreminders on day 3 and 4
WRITE TO YOUR EHR

Intake created in your EHR — automatically.

Once your team approves, Murphi creates the patient, attaches the referral documents and schedules the start-of-care visit in your EHR.

✓Patient, payer, diagnoses and orders✓Referral, F2F and H&P attached✓Intake coordinator approves every write
Your EHR · New patient · Emily JohnsonWriting…
JDJessica D. · Intake coordinatorReviews before anything is writtenApprove intake✓ Written to EHR
DemographicsEpisodeOrdersDocumentsSchedule
PATIENTEmily J. · 03/14/1948
PAYERMedicare A · primary
DIAGNOSESI50.32 · I11.0
ORDERSSN 2w4 · PT 2w4
DOCUMENTSReferral · F2F · H&P
REFERRAL SOURCERiverside Hospital
SWSOC visit scheduled · Sarah W., RNMon 9/29 · 9:00 AM · route optimizedBooked
✓Referral to scheduled SOC in 14 minuteswhere permitted
✓Welcome text sent to family“Sarah will visit Monday at 9 AM”
FAQS

Frequently asked questions

01Which referral sources does Murphi read?

Faxes, e-referrals, referral portals and emailed PDFs — including scanned and handwritten pages.

02Does it work for both home health and hospice?

Yes. Home health referrals flow to the NOA, and hospice referrals flow through election to the NOE, each with its own checks.

03How does Murphi check eligibility?

It verifies Medicare and payer eligibility, checks for open episodes, and confirms homebound status, face-to-face and orders before you accept.

04Who decides whether to accept a referral?

Your intake team. Murphi scores and prepares every referral; a person accepts or declines and approves what is written to the EHR.

05How are NOAs and NOEs submitted?

Murphi drafts each notice as soon as care starts and submits it through your configured workflow, tracking the 5-day deadline for every patient.

06Does it work with our EHR?

Yes — where permitted by your organization and your EHR, intake data is written back through APIs, approved integrations or authorized workflow automation.

Every referral, answered in minutes.

A 30-minute demo of Referral to NOA — configured to your referral sources, your payers and your EHR.